00:00:01 - [VERA_RODEHUTSCORD] So we're having this KPI meeting with headquarter on Monday about the RISE KPIs because, obviously, now we're we need to define KPIs too, which we didn't know before. No big deal. But Clint isn't part of that meeting, and I find this super odd. And then this morning, I kind of talked about that meeting because I thought so I met with Clint this morning because we kind of have this every Friday thing going on where we just kind of talk about some things because he's just been very helpful. And I mentioned that Monday meeting thinking he would be in it, but he isn't invited, which I find strange because he is still the owner of that initiative. Right? 00:00:44 - [SCOTT_WARNER] Yep. 00:00:46 - [VERA_RODEHUTSCORD] And that didn't change with his role change. Correct? 00:00:51 - [SCOTT_WARNER] I don't think so. I think that was given to him because of his role change. 00:00:56 - [VERA_RODEHUTSCORD] Okay. That was my impression too. So he should be in that meeting. Right? Because I asked I asked Amity if she would be okay if we add him to the meeting because I don't know if Matt specifically requested just Amity and myself to be in it, but she didn't respond. So I'm just like, okay. Is this is this an I don't know. Is this a sensitive situation between Matt and Clint, or does Matt not want Clint to do anything with KPIs? But then it's Clint's initiative, so why shouldn't he be? So I thought I'd checkin with you first if you know anything so I don't make a fool out of myself. 00:01:35 - [SCOTT_WARNER] No. I haven't heard anything different. I mean hold on one second. Shit. She's on the call. I was like, let's get Amity on the call real quick. 00:01:44 - [VERA_RODEHUTSCORD] And I don't wanna make a big deal out of that. I just kind of wanted to know in advance if there is anything. 00:01:50 - [SCOTT_WARNER] No. Other than Clint's been out a lot for either illness or whatever, but I don't I don't think I don't think that that's triggered any real change or anything like that. So 00:02:02 - [VERA_RODEHUTSCORD] Okay. 00:02:03 - [SCOTT_WARNER] No. I I would say it was so who's on that call? Like, from the North America? Is it just you? Or 00:02:09 - [VERA_RODEHUTSCORD] Matt, Amity, and myself. Wow. 00:02:12 - [SCOTT_WARNER] Okay. 00:02:14 - [VERA_RODEHUTSCORD] And then I I remember that I think Matt just forwarded that meeting to me because at first, it was only him, and then he forwarded it to Amity and me, but not to Clint, which maybe he just didn't think about it. I don't know. I But then I wanna send out this email because today we discussed possible KPIs because we were asked to prepare for that. So I discussed that with Clint. So I kind of wanna cc him on that email for the meeting to like, about Monday, but then if they don't want him on that meeting, that would be super odd. You know? 00:02:51 - [SCOTT_WARNER] Yeah. 00:02:52 - [VERA_RODEHUTSCORD] I hate those politics. 00:02:54 - [SCOTT_WARNER] For sure. I I would probably be safe in this case, and I would probably go to Amity first because she's she's our leader and just say, here's what I'd like to do. Did I miss anything? I mean, you 00:03:07 - [VERA_RODEHUTSCORD] But she she doesn't respond in slow. I'm kind of waiting for that. 00:03:11 - [SCOTT_WARNER] Well, you're right. Because I had to ping her again today and be like because she asked me to do something time critical, she never answered me yesterday. So I can ask her for a second and call you. We can do a three way call here. I mean, she always calls me in about an hour. So 00:03:27 - [VERA_RODEHUTSCORD] I mean, she is she's she has been red since then, so maybe she's just been super busy. But 00:03:34 - [SCOTT_WARNER] Let me check her. 00:03:35 - [VERA_RODEHUTSCORD] I don't know. 00:03:35 - [SCOTT_WARNER] Like, one second. Because I 00:03:37 - [VERA_RODEHUTSCORD] mean, I I don't I don't mind waiting. I can just send the email tonight, but then there is no real point of sending it because no I know that everybody on this team is gonna be looking at it over the weekend, but I hope nobody is gonna invest a ton of time thinking about Rise KPIs over the weekend. 00:03:54 - [SCOTT_WARNER] I was going to, but I guess I won't now. She's doesn't have an official meeting, so this is probably nothing major, I can it's probably Robert bitching because I yelled at him. So 00:04:05 - [VERA_RODEHUTSCORD] He actually just sent me an email. 00:04:10 - [SCOTT_WARNER] And 00:04:20 - [VERA_RODEHUTSCORD] actually gave me at least the OKRs for sales. 00:04:33 - [SCOTT_WARNER] And, 00:04:39 - [VERA_RODEHUTSCORD] yeah, maybe he talks with her about those. That's possible. No. He he's not on the call. He's just busy. I'm just gonna I I'm just gonna wait for her answer. If I don't hear anything from her, I don't know. I'm just gonna send it to her and Matt. 00:05:05 - [SCOTT_WARNER] I think it's perfectly okay to add a line that says, you know, should Clint be involved? He's the owner as far as I understand it. And just let one of them tell you what's going on because 00:05:17 - [VERA_RODEHUTSCORD] And this is what I asked her. I I I told her I asked her if if she would be okay with me asking Katharina, who organized that meeting, to add Clint. I said I wasn't sure if he was not included on purpose, but I think he should join as he as he was heavily involved when the NA initiative was defined, and he is still listed as the owner. 00:05:42 - [SCOTT_WARNER] And she hasn't when did you send that? Today? 00:05:44 - [VERA_RODEHUTSCORD] Yeah. Today after lunch. So I'm gonna give her a bit more time. 00:05:50 - [SCOTT_WARNER] She's had time. She's told me about 800 other things. But 00:05:58 - [VERA_RODEHUTSCORD] Okay. I just Alright. 00:06:02 - [SCOTT_WARNER] I just told her to read your email. 00:06:05 - [VERA_RODEHUTSCORD] What? No. This is making it weird. 00:06:10 - [SCOTT_WARNER] No. No. No. She she got cranky with me yesterday. She gets you grab the bull by the horns, you get the horns or whatever the phrase is. 00:06:18 - [VERA_RODEHUTSCORD] Is she in better mood today? 00:06:20 - [SCOTT_WARNER] Yeah. Much better. I don't know what happened yesterday. 00:06:23 - [VERA_RODEHUTSCORD] It was so funny because when I met with Clint this morning, he had his one on one with her afterwards. And he was like I was like so we we it took a bit longer. So I told him, okay. And I'm I'm gonna let you go now. So you have five minutes to prepare for your one on one with Amity because I saw it, like, popping up in the reminder thing. 00:06:43 - [SCOTT_WARNER] Yeah. 00:06:43 - [VERA_RODEHUTSCORD] And then he was like, yeah. Let's see. What what how did she say? How did he say? Let's see what mood she seems to say or So I was just like funny we 00:06:55 - [SCOTT_WARNER] all say the same shit. 00:07:00 - [VERA_RODEHUTSCORD] Was really funny. But he seemed in a good in a good mood this morning. So Good. He seems to do a little better. 00:07:08 - [SCOTT_WARNER] I like Clint. He just he and I just I hope he's okay, like, long term. I know he's really struggling with things, but he just doesn't seem to be a guy who can handle, like, tons and tons of pressure for a long time. So 00:07:23 - [VERA_RODEHUTSCORD] Yeah. He did say that he's really enjoying having more time now, and the work he showed me, what he put together, especially especially for for Burgitt and Wolfgang, is is is incredible, in my opinion. He he almost wrote a book about all the improvements we could do on a marketing end. I just hope that he finds a way those actually get heard and implemented and not just written down and then they're ready for the for the drawer. 00:07:55 - [SCOTT_WARNER] I I I mean, as I understood it, the intent is is to really bring him on hardcore and let him drive long term change forever. But, yeah, I don't know. I don't know. This company is so weird. Like, we can't have a non salesperson lead The US, but we can have two non salespeople lead the global team. I I don't I don't really understand what we're doing anymore. So I don't know. 00:08:16 - [VERA_RODEHUTSCORD] But how was your work experience with him in the past? Do you do you trust him? 00:08:26 - [SCOTT_WARNER] I I do trust him a 100. And I think he means what he says. He needs someone to sit in his pocket and execute for him. He cannot execute. And he'll he needs someone to sit in the other pocket and tell people no. Does that make sense? Yeah. Because he kinda he doesn't like to be the mean guy. So 00:08:59 - [VERA_RODEHUTSCORD] Wow. Okay. 00:09:03 - [SCOTT_WARNER] Cool. Well, she hasn't responded yet. So I'll if you call to me, I may dial you in. So if you're not around. 00:09:09 - [VERA_RODEHUTSCORD] I I and, again, it's no big thing. I just wanted to make sure I'm not stepping on anybody's toes. I just wanted to know if there is something to know. 00:09:18 - [SCOTT_WARNER] Nothing I know this time. 00:09:19 - [VERA_RODEHUTSCORD] Because, obviously, we can't know anymore. So 00:09:25 - [SCOTT_WARNER] Is it do you feel the same way? Do you feel like our weeks go from weekend to really fast week to weekend? Like, it's just so weird. 00:09:37 - [VERA_RODEHUTSCORD] Yeah. 00:09:38 - [SCOTT_WARNER] Like, I can't I it's Friday already. It's insane. 00:09:41 - [VERA_RODEHUTSCORD] And every Friday, I feel super pressured still because there is so much that, I don't know, is due every Friday, and I I feel like I don't get anything done. So I don't know. 00:09:56 - [SCOTT_WARNER] Can I I'm gonna read you something that's really funny? So I told my agent to review my goals and my meeting notes from Amity, and it said my honest interpretation of your interaction. She was stressed, and she hadn't prepared. Oh, I love this spot. 00:10:20 - [VERA_RODEHUTSCORD] It's not incorrect. 00:10:23 - [SCOTT_WARNER] No. It's it is 00:10:24 - [VERA_RODEHUTSCORD] Very honest. 00:10:25 - [SCOTT_WARNER] It probably I mean, that that's what it's it says. So anyway, did you see I forwarded you the thing? Or 00:10:37 - [VERA_RODEHUTSCORD] Yep. Had to zoom in with factor 4,000, I think, but then I I could see it. I zoom out zoom out with factor Yeah. Like 00:10:45 - [SCOTT_WARNER] Logo was I don't know what they did to their formatting. But 00:10:50 - [VERA_RODEHUTSCORD] No. Thanks for taking care of that. 00:10:52 - [SCOTT_WARNER] For sure. So you should be all done. And it but it does say we'll contact you by phone or email. I don't know who that'll be, whether it's me or you or Benny or whoever the number one. So just kinda be on the lookout for it. So 00:11:03 - [VERA_RODEHUTSCORD] They sent that one out to Minnie because she's their main point of contact now. But as they now have your email address on it too, they might address those questions to you going forward. 00:11:13 - [SCOTT_WARNER] Okay. Just let me know if I can do anything else other than that. I think it's done. So 00:11:20 - [VERA_RODEHUTSCORD] Cool. Thanks. I will be sending out the workshop summaries and everything this afternoon. I I I wish I wouldn't have to send them out yet because I kind of wanna provide an outlook about the next the next steps. That's a hard one, and I'm not even drunk. You can fix that. So that was my next thought. It's like, why? 00:11:47 - [SCOTT_WARNER] Yeah. I I 00:11:47 - [VERA_RODEHUTSCORD] feel Beautiful weather outside, and it's a Friday afternoon. I'm just so I I wanna provide just the workshop goal overviews and everything, and then I I will probably include in that email that going forward, we will have monthly check ins on the progress of the OKRs and that I will just schedule those with the participants of the workshops every month. 00:12:21 - [SCOTT_WARNER] Okay. 00:12:22 - [VERA_RODEHUTSCORD] But then Carlshall already asked me about the tracking sheet and everything, and I just don't feel like we are there yet to communicate everything even though we should because it's March. But that it that stresses me a little bit. So I don't know. I I think I'm just gonna send out the information so they have that because I think was requesting it because of the goal sheets and everything, and that should be on it. 00:12:50 - [SCOTT_WARNER] I think so. 00:12:51 - [VERA_RODEHUTSCORD] Yeah. So they they they should definitely have that, and he's right about that. But I just don't feel ready to communicate anything else yet even though I would like to. 00:13:01 - [SCOTT_WARNER] Well, I mean, you could just you could put that in there, I guess, if you I mean, I don't you're think are you saying you feel like you have to, but you're not ready to? 00:13:14 - [VERA_RODEHUTSCORD] Yeah. So I guess I'm I'm just gonna include that we are gonna do quote monthly follow ups on the OKRs, and then we are gonna meet again on the next set of OKRs for the third quarter in the June. And that's the only outlook I can give for now. And then I will probably send out a separate email about where and how and who is gonna do the tracking and everything. 00:13:46 - [SCOTT_WARNER] What do we need for the review? 00:13:47 - [VERA_RODEHUTSCORD] I think for now, everybody is more interested in just having it written down and not the how yet. So I don't know. I'm I'm I'm just gonna use that, I think, the the the time we have now. 00:14:05 - [SCOTT_WARNER] Okay. Is there anything that you think we could do to get you like, is it are you is it synthesizing what you have? Is it just making decisions? Like, what are what is the barrier to the next step so far? 00:14:19 - [VERA_RODEHUTSCORD] The next step for me to kind of cross that barrier, I think, would be to look at the chart again that you built and make it work in a way that we can share it with other people and that I can work with it well. And I think from there, it's probably gonna be a little clearer because as I know how the database will be, I can start thinking about how we can dashboard it and everything. And then I think one step probably leads to the other, but I've just not had much time to think about that yet this week. 00:14:54 - [SCOTT_WARNER] So. Okay. No. I don't disagree. I I think that sounds fine. I mean, you can only push so far or so hard with what you've got, so I wouldn't stress too hard about it. I was just thinking if it's like a data synthesis issue, we could work on it together in the next hour and figure shit out, but doesn't sound like that would be what really helps you. So 00:15:17 - [VERA_RODEHUTSCORD] No. I think I just feel a bit pressured today because Kausha reached out and Angela asked for that, and I have been wanting to send those out. But after being out at the beginning of this week, I just lost two days. And then this is just not the highest priority for me right now, but I know that it it's a priority for many other teams. So I'm I guess that just kind of 00:15:40 - [SCOTT_WARNER] Don't let other people's pressure become your problem. And that's easy to say from my point of view. But you were put in charge of this, like, what, two months into the freaking year, so don't I don't know. I would say don't don't weigh yourself down too hard. I I think an honest assessment of, I know many of you are waiting for this. I'm working I I don't think that would be too terrible. So 00:16:06 - [VERA_RODEHUTSCORD] Yeah. I just feel like with that entire thing, we're just constantly chasing one deadline after the other, and we never really get it done very well because of that. And that I that just I think that is what is stressing me. But it is how it is. And I know that, and I know that we can't change it. I just need to find a way to deal with it. 00:16:26 - [SCOTT_WARNER] Anything can be changed. But, yeah, in this in this situation, I don't know that we have a lot of leeway. So 00:16:32 - [VERA_RODEHUTSCORD] Yeah. Okay. 00:16:36 - [SCOTT_WARNER] No. If I can help you, let me know, I don't I I it's like I always feel bad. I feel like I say, good luck, but it's more of 00:16:43 - [VERA_RODEHUTSCORD] No. It's fine. 00:16:44 - [SCOTT_WARNER] Thank you. Got it, though. 00:16:47 - [VERA_RODEHUTSCORD] Okay. 00:16:48 - [SCOTT_WARNER] Good luck. We'll see you. 00:16:50 - [VERA_RODEHUTSCORD] See you. Bye. Bye.
Transcript
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