Transcript

00:00:00 - [PATRICK_LORENZ]
The controller for Shaper.

00:00:02 - [SHAWN_REMICK]
I think we might have been on a meeting at one point or another. Maybe

00:00:06 - [PATRICK_LORENZ]
Or maybe with Greg on that.

00:00:08 - [SHAWN_REMICK]
Week. Yeah.

00:00:08 - [PATRICK_LORENZ]
Yeah. Yeah. Yeah. Greg. Greg.

00:00:11 - [AMITY_SENDAMA]
Yeah. John. Lots of meetings happening. Right? Now. So

00:00:14 - [PATRICK_LORENZ]
Yeah.

00:00:15 - [AMITY_SENDAMA]
Awesome. So, hopefully, maybe this won't take too long. So I mean, Casey and I had a couple of conversations, and Scott and I talked yesterday. And Scott so we moved this up because Patrick is on vacation later this week. So I know it was kinda quicker than we expected. But, basically, NetSuite has come back with a one year agreement, I think, for, like, a 150,000 for us to, you know, extend the license for a year. I am on the opinion that we don't need this for a whole year. So what I'd like to talk about is do we think six months would be sufficient? If we think six month is sufficient, then coming up with a plan to have a discussion. And my thought, Patrick, was that maybe, like, you, Scott, and I or, you know, where you know, you and Scott or somebody have a conversation with, whomever contact we align on from NetSuite, since you know them. But I think, maybe, you know, from a legal standpoint, Scott can we can help kind of negotiate the price. And I think this would be by giving them some information, which we'd have to talk about. What does that look like? And what is it do we need to what considerations do we need to think about before we would have that conversation with them? But I guess first things first is aligning on, you know, what is the period that we really think we need in an ideal world? And if we look at and then I also wanted to go through that agreement, and are there services on there that we don't actually need? Then we can talk about what the next step after that would be. So I guess I'll stop there and let people react to my, I guess, thought that we six months would be sufficient.

00:02:10 - [PATRICK_LORENZ]
Mhmm. Yeah. So in the first meeting with with Kevin, he's our account manager. I just asked him, like, in general, what is what's what's gonna happen if if we don't renew, if we can we do a month to month? Can we do six month or twelve month? And he said, basically, that they don't offer anything below twelve month, and that already needs approval from their finance department or I don't know. So I didn't really push hard for for a shorter term. It sounded like that everything under a year would might need to go through legal or I don't know how hard they would play back. But I thought for myself, we're gonna sell to customers until October. We have agreed dealer terms, net 30. That's gonna bring us to November just to receive payments if they would be on time. But realistically, we probably still receive payments into December.

00:03:21 - [CASEY_CAVANAUGH]
My thought process activity, I think, would last at least sixty days.

00:03:26 - [PATRICK_LORENZ]
Unless we would tell dealers or terminate dealers earlier, but I don't think is Well, it

00:03:33 - [AMITY_SENDAMA]
depends on how we transact everything too. Because does that accounts receivable come over to Festool?

00:03:43 - [PATRICK_LORENZ]
Like, we sell the the open invoices, like, factoring?

00:03:47 - [AMITY_SENDAMA]
Yeah. Or I don't know. I guess If we're across discussion. Between the assets and all of that, I guess I didn't yeah. So the thought was that you guys will collect all of the the rest the possible. Through the end? Our

00:04:12 - [PATRICK_LORENZ]
idea was to collect everything we can. We pay everything that we can. That, basically, our assets and liabilities are zero at the end of the year, and you only have a a p and l statement for for 2026. And we're not gonna carry over anything into 2027 financial for for accounting purposes. If there needs to be, like, a skeleton crew for I don't know. There's might be some required legal requirements to keep our COBRA act or, like, the health insurance active. So we might need some some skeleton payroll, but, ideally, we wouldn't paste any any customer or vendor related data in 2027.

00:05:02 - [AMITY_SENDAMA]
So why and I I think we talked about that. But why would we continue the health plan past the end of the year? In

00:05:12 - [PATRICK_LORENZ]
in the in the contract, there is a a guarantee to keep a two month of health insurance after the end date, and then I think that would be 12.31.

00:05:27 - [AMITY_SENDAMA]
Okay.

00:05:28 - [PATRICK_LORENZ]
And I don't know how fast then the account can be.

00:05:32 - [SCOTT_WARNER]
Close down.

00:05:33 - [PATRICK_LORENZ]
Lowest. Yeah. I don't know. But Jen Jen is working on that topic from

00:05:39 - [AMITY_SENDAMA]
Yeah. Yeah. Yeah.

00:05:43 - [PATRICK_LORENZ]
Or yeah. We don't. There's no no certainty yet how we wanna do that. There's still still ongoing. But I so my my plan was to to shut down basically everything for end of the year.

00:06:00 - [AMITY_SENDAMA]
K.

00:06:01 - [CASEY_CAVANAUGH]
But then in q one, at least January, February, still need to do the and this is pending clarity on the legal entity structure. We we believe we might not need an audit. That's the direction we've gotten from Patrick, that we can avoid it as much as possible for Shaper, but we would still need to consolidate financials in Tagetik. And system access would be required for that piece. Is that correct, Patrick?

00:06:44 - [PATRICK_LORENZ]
I'm sure it would make life easier if you have a if you still have a system access, if you wanna look into some accounts. And then we would also need to set up a a archive for all financial data for future audits

00:07:05 - [CASEY_CAVANAUGH]
Yeah.

00:07:05 - [PATRICK_LORENZ]
Or potential potential audits.

00:07:08 - [CASEY_CAVANAUGH]
Yeah. Is is this how oh, go ahead, Amity.

00:07:11 - [AMITY_SENDAMA]
I was gonna I was gonna talk to Alex. I haven't been gonna get ahold of her yet from CLA on just understand, like because, I mean, I think they can do a lot of this, their work earlier. I don't know that they have to until 1231 if the business is, you know, kind of stopping at ten sorry, at October 31. So I would think from an audit standpoint, we wouldn't, you know, need that too long. Again, even though that, you know, we've said there is an an audit, I mean, I think there's gonna there's gonna be something required from that.

00:07:45 - [CASEY_CAVANAUGH]
Yeah. I think there's gonna be something required. And then even just some of the intercompany cockpit and the adjustments that we need to make in the Tagetix system, I believe that we're gonna need the access to the system for the first couple months at least in 2027. And so in my mind, maybe oversimplifying it, maybe giving ourselves a little too much buffer, but really, q four is a wind down. Q one is a closed consolidation audit finalized. And then we work on once everything is final and we are all aligned on those results, and those are the results that have been through the group consolidation for '26, that is the data then we work on a solution to archive. And that that archive work can happen in q two, which means, like, minimum nine months. I think probably twelve is too much. Nine feels like it would give us enough time to do that work most efficiently. And so I don't know. And and I'd without knowing what that data solution looks like, maybe that last quarter could drop, and we could do that work simultaneously, basically kinda starting now and then through q four and q one. But I just think it's gonna be kinda rocky and probably easier to do in a sequence that we take in chunks, and we give ourselves plenty of time even knowing that it is gonna cost us, you know, another 40

00:09:37 - [SHAWN_REMICK]
to have it for

00:09:38 - [CASEY_CAVANAUGH]
another month, which is not a not a decision to be taken lightly.

00:09:43 - [AMITY_SENDAMA]
Yeah. Yeah. There's

00:09:45 - [PATRICK_LORENZ]
there's two more topics that just came to my mind. One is the federal taxes we do through CLI also for because the shipper's going into the the Festool, North America, federal tax returns. That's probably not gonna be before January or February. And then a lot of the sales tax filings. We have some annual filings that they would be also done in in January.

00:10:12 - [AMITY_SENDAMA]
Mhmm.

00:10:12 - [PATRICK_LORENZ]
And the other topic is that Schiff tools GmbH is also in the same NetSuite account, and they have a little more more stricter rules for archiving. I think it's I believe it's ten years financial

00:10:31 - [CASEY_CAVANAUGH]
Ten years. Patrick made that clear. Yeah. All transactional data, ten years. We have to hold it.

00:10:38 - [AMITY_SENDAMA]
But, I mean, is this not just a download from the system?

00:10:43 - [SCOTT_WARNER]
That's what we've done in the past.

00:10:46 - [AMITY_SENDAMA]
Like, it does it doesn't I don't know. Getting the data out and then even having access to the data for tax returns and things like that, it seems like it would be something. Like, as long as we're not transacting in the system, I it doesn't seem like that we would need.

00:11:09 - [SHAWN_REMICK]
So I know NetSuite had does have ODB connection for database connector, so there would be some way to get that. We just need to know, like, what level of data you need, and can we get that level of data out of it. And do we know are we archiving that internally, or is I know Jessica Braun's involved at HQ. Do you know if they're planning to archive any of this data?

00:11:34 - [PATRICK_LORENZ]
I'm not sure. I I never heard about

00:11:40 - [SHAWN_REMICK]
yeah, there's a a whole work stream, I think, around moving data into SAP. I just don't know how much data they wanna move. If that is snapshot date on the December 31 or if that is they're going to pull historicals.

00:11:57 - [PATRICK_LORENZ]
I think they're gonna migrate a master data, like items, customers, vendors. Okay. Not so much historic transaction. I don't think it's yet in scope to to migrate transaction data.

00:12:13 - [SHAWN_REMICK]
K. So that may be on us to do with some level of database capture.

00:12:19 - [CASEY_CAVANAUGH]
And and that's where I I don't know what the solution looks like, But if it is a database that needs to be like a Power BI or something where we can query that information or whatever it looks like in on The US side, we had Harshika's working on a project for probably over three or four months to transition out of Skypoint Cloud database solution into our own internal database solution. And that project was surprisingly time consuming, which is why I've been kinda bulking it towards the end and leaving ourselves plenty of runway. But

00:13:07 - [SHAWN_REMICK]
it's Do we

00:13:07 - [PATRICK_LORENZ]
have a copy of that?

00:13:08 - [CASEY_CAVANAUGH]
Expertise, so we'll leave leave that to Shawn and then

00:13:12 - [SHAWN_REMICK]
Do we have a contract with them that we know what their requirement is to provide us at the end? Usually, in the contract, it will say what file format and how you will get your data.

00:13:23 - [AMITY_SENDAMA]
It's not a very detailed agreement, at least what I have. Scott, is that the only agreement that we have, the one that Casey, you sent

00:13:32 - [CASEY_CAVANAUGH]
out? Yeah.

00:13:34 - [PATRICK_LORENZ]
We have another terms for, like, data governance and privacy and all all that stuff. That was, a a custom agreement we made. I need to find that. But this one but this one is the only one that talks about, like, the how long is the subscription, what we're gonna pay, and which which modules we use

00:13:58 - [AMITY_SENDAMA]
Okay.

00:13:58 - [PATRICK_LORENZ]
And get what are the payment agreements.

00:14:00 - [AMITY_SENDAMA]
Okay. Could you send find that other one and send it over to Sean and Scott and not well, all of us, I guess. Yep. I think that would be helpful. And when we say that we need, like, this ten years of data, NetSuite did we load that much historical data into NetSuite, or we have, like, three at all. Okay. No.

00:14:21 - [CASEY_CAVANAUGH]
We we have to hold it for ten years.

00:14:23 - [AMITY_SENDAMA]
We have to hold it for ten years, but that's why I was meaning the other data from the last several years. Like, we didn't go back and put all of that in there. So we're only talking about data from, what, 2024, 2025, and 2026 for the most part. Okay. So we're talking, like, three years of data here.

00:14:43 - [PATRICK_LORENZ]
Yeah. Less than the seven years from from the the prior system.

00:14:48 - [AMITY_SENDAMA]
Got it.

00:14:49 - [CASEY_CAVANAUGH]
What I didn't know that GmbH was on the same license.

00:14:53 - [PATRICK_LORENZ]
Yeah. We have the the NetSuite One World account. Yeah.

00:14:57 - [AMITY_SENDAMA]
So the 150 k quote covers both?

00:15:00 - [PATRICK_LORENZ]
Yes.

00:15:01 - [AMITY_SENDAMA]
Yeah.

00:15:04 - [CASEY_CAVANAUGH]
Yeah. Okay.

00:15:05 - [SHAWN_REMICK]
This also brings up sorry, Casey. I just wanna point out that brings up another is GmbH on a different instance of NetSuite?

00:15:15 - [PATRICK_LORENZ]
The same one.

00:15:16 - [SHAWN_REMICK]
Okay. So we would be I just wanna point out if we're the ones who are gonna do the archiving on this, we would be archiving GmbH's data as well, and we should see if that's Sufficient. Okay with them, I guess. Data privacy

00:15:30 - [CASEY_CAVANAUGH]
issues. Yeah.

00:15:32 - [PATRICK_LORENZ]
Yeah. It was also the reason that we we had to choose a server in in Germany that the the data is protected under German or European data protect GDPR?

00:15:45 - [CASEY_CAVANAUGH]
GDPR. Yeah.

00:15:47 - [AMITY_SENDAMA]
So, Sean, that means that this would actually be managed through through Germany and not us?

00:15:57 - [SHAWN_REMICK]
I would defer to Skye. I can't imagine they're gonna like the idea of us taking the data on a server in Germany, moving it over to The US, putting a relational database, and hosting it here. That seems a little We have dumped Scott.

00:16:11 - [SCOTT_WARNER]
Data, honestly. So

00:16:14 - [AMITY_SENDAMA]
We what?

00:16:14 - [SCOTT_WARNER]
We'd have to dump the German data out and keep only US or Canadian data.

00:16:21 - [AMITY_SENDAMA]
So they would be responsible for the initial download and then giving us our data, or we would download our data and just exclude German data?

00:16:33 - [SCOTT_WARNER]
That's gonna be dependent upon the privacy agreement and how it's written. So once I get a chance to review that, I can tell you what I think. I don't think I can't find the original NetSuite agreement. So could I get both, Patrick or Casey or whoever has it, the the two agreements? Because I need to review both of those.

00:16:50 - [AMITY_SENDAMA]
Yep. I can forward because I thought I sent it to you yesterday.

00:16:55 - [PATRICK_LORENZ]
I got the quote. Yeah.

00:16:57 - [SCOTT_WARNER]
Maybe it was in that T and Cs, actually. I forgot you sent me two emails.

00:17:01 - [AMITY_SENDAMA]
Yeah. I think it might have Two. Been Okay. I think

00:17:04 - [CASEY_CAVANAUGH]
two separate. One was the original contract.

00:17:07 - [SCOTT_WARNER]
I've got it. Okay. Sorry.

00:17:08 - [CASEY_CAVANAUGH]
Yeah.

00:17:08 - [AMITY_SENDAMA]
Yeah. It's like that third attachment in another file, but it's it's basically, like, the financial piece of it. It's not so you're pulling all the other information we need.

00:17:20 - [SCOTT_WARNER]
Yeah. That's the data processing part, which I'll take a peek at. But I think it's probably that other agreement, Patrick, that has what I'm looking for.

00:17:27 - [AMITY_SENDAMA]
So Scott,

00:17:30 - [SHAWN_REMICK]
if retention is the only goal, to Casey's point, like, we we bill out everybody, and then we have a little hold period where you need to maybe do some querying. And then sometime the '1, the only intent is to archive it with limited need to access. One option would be to use a remote machine in Germany Yep. And migrate it to Azure Mhmm. In the Western European tenant, and this never has to technically touch The United States.

00:18:00 - [SCOTT_WARNER]
That that was my actual plan most likely. Yeah.

00:18:03 - [SHAWN_REMICK]
I wouldn't I wouldn't try to split the data and get it into The US. I I would leave it as over there as we can.

00:18:09 - [SCOTT_WARNER]
Yeah. I would I would leave it there. And then if we wanna copy for some reason to be able to pull reports, we could. But I would say let's not touch it until a request comes through to have to. So Shawn, I was telling Amity, we we kept the old Festool system for a few years. I think we ended up keeping it ten just because we forgot it existed, but, like, never once did we ever have to go pull it. So, you know.

00:18:31 - [SHAWN_REMICK]
We we have the better part of 40 hard drives up in the attic right now, and I'm we've never no one's ever asked. We've never asked. So, yeah, no. I'm with you. I I get it.

00:18:42 - [CASEY_CAVANAUGH]
Well, assuming that that Azure data migration is the path that we go to, how much time is needed to do that?

00:18:52 - [SCOTT_WARNER]
I would say a week. And go ahead, Sean.

00:18:56 - [SHAWN_REMICK]
I said the biggest question I don't disagree. It seems pretty quick, but we really need to know how they're gonna provide the data at at closure. And that, again, would probably be in the contract. At least most companies, they'll put that in the contract that we're gonna deliver it in x format. We just need to understand what that format is. But the actual download process, it it's not gonna be in the big scheme of things, it's not that much data, really.

00:19:22 - [SCOTT_WARNER]
Most likely, Casey or actually, Shawn and I will probably have a call with someone at Oracle to discuss this, and we can put all of you guys as optional just in case you wanna be there. But, really, just discuss discussing the technical aspect of, you know, how do you guys provide this and how do we get it and when can we have it kind of a situation.

00:19:44 - [PATRICK_LORENZ]
Okay. Oh, yeah. Good point. So we didn't tell them anything yet on Oracle. We I told them that TTS is aligning on a global ERP strategy. They don't want us to commit long term to any system because we are one of the only ones that is not an SAP. I didn't wanna tell them that we shut down business. Understandable. To also protect the price so they don't come up with, like, a crazy amount of money. So we didn't tell them anything yet. If we if we're gonna go for below a year, we probably have to tell them we're gonna

00:20:22 - [SCOTT_WARNER]
I think we're gonna have to tell them in order to try and get this. I think what I need to know from this team, from the finance team, is what if we don't if if we think a year's right, then we have the quote. If we don't think a year's right, what do we think is right?

00:20:37 - [CASEY_CAVANAUGH]
And that's the key decision for today right now.

00:20:40 - [PATRICK_LORENZ]
Right.

00:20:40 - [CASEY_CAVANAUGH]
Unless we need more.

00:20:42 - [AMITY_SENDAMA]
In hindsight, we're it would have included Mike, and I can pull him in. I mean, I would because I think Mike will be the one, you know, helping and responsible for a lot of this. I know his opinion was we don't need the system at all, pretty much. Like, he was, like, ready to be done in October or sorry, August. And I was like, I don't agree with that. But, you know, why is that six months and, you know, maybe seven just to get through the end of the quarter? I well, to, like, think we need it past the March. I just and, I mean, it is a it's pricey. So

00:21:22 - [SCOTT_WARNER]
yeah. Can we pull him in? I mean, is it time to have that conversation, you think, Amity?

00:21:27 - [AMITY_SENDAMA]
With Mike?

00:21:28 - [SCOTT_WARNER]
Yeah. Just to see kinda because I I don't think getting rid of this he had mentioned, like, QuickBooks. I don't think that's gonna work really.

00:21:35 - [AMITY_SENDAMA]
I do that, for sure. But I'm just saying, I think he's the one that's gonna be on the hook to do a lot of the you know, to get it and then working with the audit and all that. And, I mean, I think he's on the page of, you know, we're not gonna need need this. And I can have a call with Alex here shortly just to try to understand what her perspective is in terms of timing of whatever audit that they whatever work they think they're gonna need to do around system.

00:22:02 - [PATRICK_LORENZ]
Yep. So What but they also told me is that this is basically valid until 0320. The April price is probably gonna be 30 k more for the per year. They just wanna get it in for the quarterly price.

00:22:19 - [AMITY_SENDAMA]
So I think we probably need to have a call with them sooner rather than later. Do you have who is the your contact there, Patrick?

00:22:28 - [PATRICK_LORENZ]
Kevin Pearl. I can forward the the contact.

00:22:32 - [AMITY_SENDAMA]
Can you forward it then? And, Scott, will they talk to you without Patrick there?

00:22:38 - [SCOTT_WARNER]
Yeah. I'll I'll tell him who I am and explain it.

00:22:41 - [PATRICK_LORENZ]
I can make I can make an introduction.

00:22:43 - [SCOTT_WARNER]
That would be helpful. Yeah. That would be helpful.

00:22:44 - [AMITY_SENDAMA]
Alex, maybe you make the introduction since you're gonna be out of the office and, you know, then we can have a discussion. And then, I don't know, maybe, you know, we can grab Mike at some point, and Mike and Casey, we can all chat too. And I'll I'll talk with Alex today on the audit side just so we can align on what do we really think is necessary.

00:23:12 - [CASEY_CAVANAUGH]
Who

00:23:12 - [AMITY_SENDAMA]
I wouldn't go less than six months. You know, my would be debating between six and seven months. I know you kinda think maybe nine or ten months. But

00:23:21 - [CASEY_CAVANAUGH]
I think we need nine. Who on Europe would need to weigh in? Because a lot of people in the GmbH entity might have a point of view on this as well.

00:23:34 - [PATRICK_LORENZ]
I guess I'm the only one left for shipping.

00:23:37 - [CASEY_CAVANAUGH]
So you're doing all of it?

00:23:39 - [PATRICK_LORENZ]
Yeah. I know German law is a little more strict for for the archive, but, like, it can't be editable at all. So just creating a a CSV file or something like that wouldn't be sufficient. So it need to be like a like a locked in, not changeable file for me, but I don't know. Know you get the extractor.

00:24:05 - [SHAWN_REMICK]
I suspect the export will be Oracle database.

00:24:09 - [SCOTT_WARNER]
Yeah. I agree.

00:24:10 - [SHAWN_REMICK]
Like, that's I'm 95 sure they're owned by Oracle. So I'm assuming contract down.

00:24:16 - [CASEY_CAVANAUGH]
I can't even find anything in that. But

00:24:19 - [AMITY_SENDAMA]
Yeah. That I think you could crack that contract down sooner rather than later because I think that's gonna be a key piece. And then Mhmm. We can chat offline. And, Patrick, you're here through end of day tomorrow if we have questions for you. Mhmm. And when are you back?

00:24:36 - [PATRICK_LORENZ]
April 4.

00:24:38 - [AMITY_SENDAMA]
Okay. April 4. Wow. Okay. The and the the quote you have is good through Friday,

00:24:46 - [PATRICK_LORENZ]
or

00:24:46 - [AMITY_SENDAMA]
you said the thirty first through fry this Friday?

00:24:49 - [PATRICK_LORENZ]
Yeah. Philip could sign it too. That's not gonna

00:24:53 - [AMITY_SENDAMA]
be problem. Yeah. Yeah. Okay.

00:24:56 - [SCOTT_WARNER]
Patrick, do you know when Philip's back from Germany?

00:24:59 - [PATRICK_LORENZ]
I believe tomorrow.

00:25:01 - [SCOTT_WARNER]
Okay. I've been having trouble getting ahold of him, so I'm trying to figure out He's probably just busy.

00:25:08 - [SHAWN_REMICK]
So okay.

00:25:09 - [PATRICK_LORENZ]
Yeah.

00:25:11 - [AMITY_SENDAMA]
So the

00:25:13 - [CASEY_CAVANAUGH]
issue is though that Oracle has already kinda said no for less than twelve.

00:25:19 - [SCOTT_WARNER]
Well but if we contact them and explain the real situation on the and I'm I would be contacting them as a legal representative or or representative of our legal department. I have to be careful how I phrase that.

00:25:31 - [CASEY_CAVANAUGH]
Yeah.

00:25:32 - [SCOTT_WARNER]
And asking for something different.

00:25:36 - [AMITY_SENDAMA]
The bridge agreement given the situation. So I I I would think they would be. I mean but they they shouldn't be signing. Yeah. I think that we have some leverage. But

00:25:48 - [CASEY_CAVANAUGH]
Yeah. Okay. Alright. Will we with the offer expiring by 0312?

00:25:58 - [AMITY_SENDAMA]
Twenty. By Friday. Yeah.

00:25:59 - [CASEY_CAVANAUGH]
Oh, sorry. 0320.

00:26:01 - [AMITY_SENDAMA]
We'll move quickly. So, Patrick, if you could make the introduction to Scott and bring that agreement today, and then, Scott, we can talk, and then Casey, at some point, will pull you back in and have a conversation just to make sure we're aligned.

00:26:18 - [CASEY_CAVANAUGH]
Yeah. I'm just and maybe maybe I'm being a little too cautious, but I just think messing around with this to try to save 25.30 grand is gonna come back to bite us.

00:26:34 - [AMITY_SENDAMA]
K. Understood. On sorry, Patrick. I know we're out of time. So on the agreement, are there other other things on that that we don't need that we when we are talking to them that we could take off?

00:26:50 - [PATRICK_LORENZ]
I tried that already. Take out the premium support revenue management, but, basically, it went only down five k because they just reduced the discount in the same amount.

00:27:02 - [SCOTT_WARNER]
Nice.

00:27:03 - [AMITY_SENDAMA]
Okay. Oh, so, yeah, thank you for pulling this up.

00:27:06 - [PATRICK_LORENZ]
Yeah.

00:27:06 - [AMITY_SENDAMA]
Oh, premium support, we don't need

00:27:10 - [PATRICK_LORENZ]
Yeah. That that was basically for free. They just deducted in the discount below. And then the revenue management, we don't use. What about

00:27:21 - [AMITY_SENDAMA]
mhmm. What about the sandbox?

00:27:26 - [PATRICK_LORENZ]
I was we still use it for bug fixing and, like, if we have new programs to test or integration fixes to Shopify, still used very frequent. If not, we would have to to fix everything in in in the life system, what is kind of dangerous.

00:27:49 - [AMITY_SENDAMA]
K.

00:27:54 - [PATRICK_LORENZ]
And then this new cloud plus

00:27:56 - [CASEY_CAVANAUGH]
revised quote with this top line off?

00:28:00 - [PATRICK_LORENZ]
No. He didn't send it. Just Once he told me that the new total is 1.41, I thought it's not worth it.

00:28:06 - [CASEY_CAVANAUGH]
Okay.

00:28:09 - [PATRICK_LORENZ]
And the NetSuite cloud plus is basically their development cloud where you I don't know. I don't know the details, but it's like the where all the connectors run through.

00:28:29 - [CASEY_CAVANAUGH]
Then this one has, like, up to a 100 users.

00:28:35 - [PATRICK_LORENZ]
The premium support?

00:28:37 - [CASEY_CAVANAUGH]
Well, where do we see the users? This this guy.

00:28:42 - [PATRICK_LORENZ]
Those are 30 users.

00:28:45 - [CASEY_CAVANAUGH]
Maximum a 100.

00:28:47 - [AMITY_SENDAMA]
So, yeah, maybe that's something we could also

00:28:49 - [PATRICK_LORENZ]
We have 30 users.

00:28:52 - [CASEY_CAVANAUGH]
Yeah. I'm wondering. This is the one that I was looking at yesterday that, I mean Yeah. If if they cap it at, like, 30 or less 20, this is our biggest ticket item on it.

00:29:05 - [AMITY_SENDAMA]
Yep. That's a good point.

00:29:07 - [SCOTT_WARNER]
One conversation that Shawn and I've had repeatedly is there's leverage that we could use with bailed threats or anything. Are we are we resisting that on purpose? Like, we aren't gonna have Chaper won't have a long term relationship with this company no matter what. So are we trying to be careful on purpose? Or I don't wanna get say again?

00:29:29 - [AMITY_SENDAMA]
Careful of what? Sorry.

00:29:31 - [SCOTT_WARNER]
Well, just pissing them off, I guess, for lack of a better word. I mean, we could say, you know, well, fine. We'll leave now and take our data and figure it out. I mean, I don't I I'm being flip it, but, you know, there are ways I don't know. I just I feel like if they're gonna say it's twelve months and the full cost no matter what, I mean, it seems pretty unreal unrealistic for a company to not wanna at least salvage some level of revenue if we act like we have alternatives.

00:29:59 - [AMITY_SENDAMA]
I think we just need to have a conversation with them. I'm not

00:30:01 - [PATRICK_LORENZ]
Okay.

00:30:02 - [AMITY_SENDAMA]
Worried about it. I mean, I they don't under you know, like, they don't understand. At this point, they think we're just trying to, like, take our business away from them, and they're trying to play, like, the you know, they're aligned on it. So I don't think that

00:30:16 - [SHAWN_REMICK]
Well, I think

00:30:16 - [SCOTT_WARNER]
telling what's going on is necessary for sure.

00:30:21 - [AMITY_SENDAMA]
Okay.

00:30:22 - [PATRICK_LORENZ]
That's what we tried to avoid so far. But, yeah, I don't think they would spread the word. Don't think they have interest in that. But with other vendors, we didn't communicate yet that we don't know.

00:30:33 - [AMITY_SENDAMA]
Yeah. And I agree. We should be very careful about what we're how how we're communicated on this. So Scott will will make sure that we're

00:30:40 - [SCOTT_WARNER]
I can also discuss maybe doing a quick confidentiality agreement before the meeting or something just to tell him, basically, I'm gonna share some stuff with you, but I need you to acknowledge that you won't share it. So

00:30:51 - [AMITY_SENDAMA]
Yeah. I think that's a Mhmm. See to do.

00:30:54 - [CASEY_CAVANAUGH]
So Yeah. But we don't have time oh, go ahead.

00:30:58 - [PATRICK_LORENZ]
We don't need to save the relationship. It was never really good in the first place. It started off bad.

00:31:06 - [AMITY_SENDAMA]
Good to know.

00:31:06 - [CASEY_CAVANAUGH]
No no no feelings about this. Neither SawStops. Yeah. The other thing that I'm thinking of is we have a lot of integrations in in other softwares into the system

00:31:22 - [PATRICK_LORENZ]
Yes.

00:31:23 - [CASEY_CAVANAUGH]
Now. Right?

00:31:24 - [SHAWN_REMICK]
Mhmm.

00:31:25 - [CASEY_CAVANAUGH]
And do if we we'll probably have kinda migration scenarios with some of those other integrations as well. Is there anything to consider with, like, the Archive shop might

00:31:44 - [PATRICK_LORENZ]
I think, like, Shopify Yeah. Chargebee would be archived as well as a financial data or something like PayPal, Affirm, Stripe. But that would be maybe a a separate archive. I I don't think

00:31:59 - [CASEY_CAVANAUGH]
it's really

00:32:00 - [PATRICK_LORENZ]
related to

00:32:02 - [CASEY_CAVANAUGH]
this. Okay.

00:32:10 - [AMITY_SENDAMA]
Awesome. Thank you, guys. This is super helpful. Thanks, Patrick. If you'll, yeah, if you'll do those things, and then, we'll we'll chat, and make sure that we have a conversation with them before we before the deadline.

00:32:24 - [SCOTT_WARNER]
Okay. And we'll keep

00:32:25 - [PATRICK_LORENZ]
everybody in

00:32:26 - [SCOTT_WARNER]
the loop so we know what's going on.

00:32:28 - [CASEY_CAVANAUGH]
Yep. Awesome.

00:32:30 - [AMITY_SENDAMA]
Awesome. Thank you, guys.

00:32:31 - [CASEY_CAVANAUGH]
Thanks, team.

00:32:32 - [PATRICK_LORENZ]
Have a good one.

00:32:33 - [CASEY_CAVANAUGH]
Take care. Bye.