Summary

0. Properties - Meeting Date: TBD - Meeting Type: 1x1 - Note Type: Summary - Attendees: Scott Warner; Vera Rodehutscord

1. Meeting Summary We aligned on immediate priorities around the RISE Boost North America OKRs, Vera's workshop cadence, and several operational communications and legal follow-ups. HQ has asked us to define OKRs specifically for Boost North America and enter them into their tracking tool by end of next week. The notice came late relative to the internal January HQ deadline, so Vera will work with Clint tomorrow to pull forward what we can from prior Balance Scorecard work and align with the Q2 OKRs we are already drafting. We will likely be able to reuse Q2 OKRs to satisfy HQ's H1 cycle.

Vera will get access to the HQ OKR tool and share details. If the tool fits our needs, we will consider purchasing a limited number of licenses for ELT and data owners given the modest per-user cost.

On EHS, Tanner is off to a strong start and is already taking initiative. There are some early culture wrinkles with a few team members reacting to his prior law enforcement background. I will address this and ensure we set clear expectations. I will also send an all-hands operations update to communicate the current org setup, introduce Tanner as our safety lead, and make compliance expectations unambiguous for everyone, including warehouse teams.

On legal, I will consult with Dave today and start with Norbert per guidance. If progress stalls, I will pull in Tamara and Christian Burch to accelerate decisions. I will also coordinate with Vince this evening to align next steps.

Vera is halfway through the workshops. Next week is Finance and Customer Service. Marketing is largely complete, with a short summary and final asks due to Angela today for delivery by Tuesday. Robert and Jordan will complete their items remotely while traveling, with responses expected by the end of February.

2. Attendee List - Scott Warner - Vera Rodehutscord

3. Action Items - Vera - Get added to the HQ RISE OKR tool team, explore functionality, and recommend license needs and rollout approach. - Vera - Meet with Clint tomorrow to align on Boost North America OKR expectations and prior Balance Scorecard learnings; draft proposed OKRs by end of next week. - Scott - Review and approve the Boost North America OKRs; decide on tool procurement and initial license scope for ELT and data owners. - Vera - Complete remaining workshops next week for Finance and Customer Service; send Angela the marketing summary and final asks today; provide Robert and Jordan the question deck and collect responses by end of February. - Scott - Draft and send an all-hands operations update with current org structure, introduce Tanner as safety lead, and clarify safety and compliance expectations for all employees. - Scott - Address team behavior around Tanner with key stakeholders to ensure respect and cooperation and to reinforce Tanner's authority on safety. - Scott - Connect with Dave today for legal guidance; reach out to Norbert first; if needed, schedule time with Tamara and Christian Burch; coordinate with Vince this evening to keep momentum. - Vera - Attend the first appointment with Brandon next Thursday and report back on any implications for OKRs or workshops.

4. Relevant Timelines - Today - Vera to send Angela the marketing summary and asks; Scott to connect with Dave and begin legal outreach; keep in mind Friday schedules end early. - Tomorrow morning - Vera and Clint working session on Boost North America OKRs. - Tuesday (next week) - Angela's marketing deliverables due. - Next week - Finance and Customer Service workshops to be completed. - Next Thursday - Vera's appointment with Brandon. - End of next week - Deadline to submit Boost North America OKRs into the HQ tool. - End of February - Robert and Jordan to return responses. - End of Q2 - Transition point for HQ H1, then define H2 OKRs.

5. Additional Notes - HQ's OKR tool is approximately $100 per user per year. A limited-license model for ELT and data owners likely makes sense if functionality proves useful. - The late notice from HQ on the OKR requirement is a process gap. We should request more lead time on future cycles. - Tanner is proactive, well spoken, and outcome oriented. Backing him publicly and operationally will help accelerate safety improvements. - Vera is balancing workshops, OKR work, and departmental coordination. Prioritization is OKR definition and on-time workshop deliverables.