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00:00:00 - [SCOTT_WARNER] So let's look at it first. Let's open this up. Move it to this monitor. Share. Alright. You guys should have an email coming up here in a second? Yep. Alrighty. One second. Going from work to home, my setup is so different. It's hard to do. Okay. So Mike forwarded my rough email. He kinda I mean, like, just format changes and stuff, but, really, the con the content was the same. He just said we pulled together our logistics team, deep dive. So, yeah, he basically just took my email. She just said we're gonna walk through. Let us let you know if the call is needed. And then okay. Sorry. 00:01:00 - [STEVE_WADE] Apparently, a call is needed. 00:01:01 - [SCOTT_WARNER] I opened the wrong one. So so here's what she sent back. So my assumption is is that they have some questions or concerns. Now could be nothing. Could be like a, yeah. Sure. No problem kinda thing. But I just wanted to kinda touch base with you guys first. 00:01:27 - [STEVE_WADE] I would say Kelsey is the subject matter expert. And if they had any questions, she would be the one with the knowledge if it's different than what we've discussed so far. 00:01:37 - [SCOTT_WARNER] Kelsey, do you think there'd be value in attending, or do you want me to attend and just push them off? I mean, this our stance isn't gonna change necessarily. So I'm trying to I I don't wanna have people come to a meeting unnecessarily, but I also if there's questions, you know, I wanna be a good partner to them as much as possible. 00:01:56 - [KELSEY_GARING] Correct. And, I mean, if our stance isn't going to change, there's not much I can do on my end except for guide them like I have been. And I can only guide them in two different ways, either, you know, to expediters or helping them get new HTS codes. 00:02:18 - [STEVE_WADE] Well, are they 00:02:18 - [KELSEY_GARING] But they should have that. 00:02:20 - [STEVE_WADE] Are they shipping the same thing every time, Kelsey? 00:02:24 - [KELSEY_GARING] Pretty much. They'll get some new items like new tag holders or something like that, but it should have the same HTS codes as a different kind of tag holder. 00:02:37 - [STEVE_WADE] You know 00:02:37 - [KELSEY_GARING] what saying? 00:02:38 - [STEVE_WADE] Get a maybe you should we should offer to review their HTS codes on their current product. And if they add anything, they need to send it over for review before shipping anything to Canada. Is that too much work? 00:02:53 - [KELSEY_GARING] No. It's not a huge process. It's it's very easy. So That's what 00:02:59 - [JONATHON_ROSENBERGER] I had said. Yeah. We just need to stay I I think what needs to happen is we need to stay in lockstep. We're just in solid communication. Right? If we have any new WPS items, right, we hear about them typically. We update our HTS codes and file that Kelsey manages, and we just send it to them. Right? Who who do they want that sent to? Right? Whenever we have new additions for WPS, who do they want that sent to? 00:03:23 - [STEVE_WADE] Well, I don't know. Are they aren't they outsourcing some stuff that we don't 00:03:26 - [KELSEY_GARING] keep? Correct. 00:03:27 - [STEVE_WADE] There is. That's what I'm talking about. 00:03:31 - [KELSEY_GARING] Yeah. I 00:03:42 - [STEVE_WADE] mean, we're happy to help. We don't want our customer stuff getting stuck at the border or turned around rejected. Okay. But at the same time, it is their responsibility. We're paying them to do this. 00:03:52 - [SCOTT_WARNER] Yeah. That's my stance. So I guess I don't know. Kelsey, you tell me. Do you think there'd be value in case I mean, to to be able to walk someone through that, or do you think based on like, I don't wanna bring you into a situation if they're gonna be a problem, but I I don't foresee that here. So or Jon, do you wanna attend? Or Steve? I I don't I don't care who. I just I will hold the line and answer as we just said. But if I wanna go deeper than that. 00:04:23 - [STEVE_WADE] I think at this point, you have as much knowledge pretty much as Jon or I. We've told you about all we know about it, I think. Do you agree, Jon? 00:04:30 - [JONATHON_ROSENBERGER] Yeah. Probably. Yeah. 00:04:32 - [SCOTT_WARNER] So would the best answer be, Kelsey, I hold the line as we just talked about, and I just offer and say, well, if you guys have specific questions, you know, as as I stated in email, please reach out to Kelsey, and she she's happy to, you know, help situations. But I don't really need you to come to a whole meeting for that. They need to 00:04:50 - [STEVE_WADE] be confident that the HTS codes that they're providing are correct so that it doesn't get stopped. 00:04:58 - [KELSEY_GARING] And the Canadian government's website for them, I mean, it is a blessing in disguise. They should be utilizing that. And I've given I've given them that website before as well. So but I am more than happy to attend if you would like me to attend. 00:05:20 - [JONATHON_ROSENBERGER] Yeah. It's it's pretty simple to walk through the website. 00:05:23 - [SCOTT_WARNER] Yeah. Yeah. Kelsey, I guess if if you're amenable to it, I I would have you join. I I would say, you know, don't. I just don't want us agreeing to do extra things right now. You know? So just kinda we can offer to help, but I don't want I I'm afraid that they're gonna say, you guys need to do this or something. I'm gonna say, you know, unfortunately, that's not how this is gonna work. So 00:05:50 - [STEVE_WADE] I mean, you can bring an army. We can all go and just like know? 00:05:55 - [SCOTT_WARNER] Nah. Like I said A 00:05:56 - [STEVE_WADE] lot of vendors do that a lot of vendors do that shit to us. They'll Yeah. They'll say, we we expect to be meeting with one rep and they bring 00:06:07 - [JONATHON_ROSENBERGER] So in a in a polite way, what Scott was trying to say, Kelsey, is just keep your mouth shut. 00:06:11 - [SCOTT_WARNER] Yeah. In a way I'm good at that. Well, just don't overcommit. Like, I I always worry in meetings, like, with a pushy rep if they're like, you know Right. This isn't something we need to do. I don't want us saying we'll take care of it because 00:06:27 - [STEVE_WADE] Yeah. 00:06:28 - [SCOTT_WARNER] We we have enough to do. So 00:06:30 - [STEVE_WADE] Yeah, Kelsey. You're too nice. 00:06:32 - [KELSEY_GARING] I am too nice. I think I should probably pretend like my mic doesn't work in that meeting because I'm really good at that too. 00:06:38 - [STEVE_WADE] You're really good at that too. 00:06:41 - [JONATHON_ROSENBERGER] That's the fact. 00:06:43 - [KELSEY_GARING] It really was broke there for, a month, guys. 00:06:46 - [SCOTT_WARNER] Or or just do the normal, like, you know and then they're 00:06:49 - [KELSEY_GARING] like Yeah. 00:06:50 - [SCOTT_WARNER] Like, you broke Tamara and oh, shit. My bad. 00:06:54 - [KELSEY_GARING] Bad connection. Okay. 00:06:58 - [SCOTT_WARNER] Kelsey, I will go ahead and forward this invite to you. But yeah. Okay. I guess just just know that I've I'll handle most of the chat and and, you know, I guess, you know, if you think there's something that I'm either saying wrong or need to know, please jump in. It's not that I don't want you talking. It's just that my fear right now is that they're gonna be pushy. 00:07:19 - [KELSEY_GARING] And so you're my favorite kind of person. I don't really want to talk. So I'm all for this. 00:07:25 - [STEVE_WADE] Hey. Just keep an eye on your your have your chat up because she'll she'll be sending you, 00:07:31 - [KELSEY_GARING] you know, 00:07:32 - [STEVE_WADE] information via chat. That's her thing. 00:07:35 - [SCOTT_WARNER] Gotcha. 00:07:36 - [STEVE_WADE] Hey. You might tell them this. 00:07:38 - [KELSEY_GARING] Glad you caught on to that too, Steve. So 00:07:42 - [SCOTT_WARNER] it's at 0130. Do you have free time then? 00:07:45 - [KELSEY_GARING] I do. 00:07:46 - [SCOTT_WARNER] Actually, you know what? So we have a 0100 pre meeting. I'm gonna have you come to that one first. Maybe then 00:07:53 - [KELSEY_GARING] Okay. 00:07:53 - [SCOTT_WARNER] Maybe for the second one. Maybe if the internal team can get it, and then we'll just keep you so from one to two, if you could just kinda keep your calendar clear. In that way, if I need you at the 0130, then you're still available. But at least at the internal meeting, maybe we can all internally align before I make you come to the other one. So 00:08:13 - [KELSEY_GARING] Okay. 00:08:13 - [SCOTT_WARNER] Cool. Alright. That that all works for me. I appreciate it, team. I just as soon as they sent yeah. Like, we'd like to chat. I was just like, come on. Right. 00:08:22 - [JONATHON_ROSENBERGER] Here we go. 00:08:23 - [STEVE_WADE] Yeah. Not not rocket science. You know? Just 00:08:29 - [SCOTT_WARNER] It's it's typical, though, so it's all good. But okay. Well, I appreciate you all. Sorry for a meeting, but I figured it was either easier than trying to group chat everybody and stuff like that. So 00:08:39 - [JONATHON_ROSENBERGER] No worries. 00:08:40 - [SCOTT_WARNER] Alright. Talk to y'all later. Alright. Take care.
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