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00:00:01 - [SHAWN_REMICK] I can always make stuff, 00:00:03 - [SCOTT_WARNER] but, 00:00:05 - [SHAWN_REMICK] I I need the trucking contract. I sent the email, with Lisa. I think the trucking contract is probably the big one. Let's let's talk about that because 00:00:14 - [SCOTT_WARNER] I looked through contracts, and I'm trying to find one. What do you think so we've never really had something like that that we developed. So do we wanna chat GPT something? Do we wanna because I don't I'm not real worried about him screwing us over, but I think we should have something in place. 00:00:31 - [SHAWN_REMICK] Yeah. Why don't if that's the case, that's fine. Why don't I take the one that we currently have for Ryan and just modify that? 00:00:39 - [SCOTT_WARNER] I'm I'm good with that. I have Yeah. The spell book thing if you want me to run it through that. Or I guess I just kinda from your point of view, what are the things you want covered? Or do you wanna take a stab at it and then let me look at it? Or 00:00:52 - [SHAWN_REMICK] That's fine. I I don't think this needs to be as a matter of fact, I don't think he wants some indepthly complicated thing. I do think we just need to point out who owns like, he owns coverage for the truck. We own coverage for the material. Pretty clean and straightforward. Okay. I guess let's let's talk about that. So this thing's coming out of Colorado, and it flips. Mhmm. I'm a be honest with you. I there's a lot of ways to go about this. What is your expectation of how you wanna handle that, the cargo? Obviously, the agreement needs to make sure that he is the accountable owner to any truck and driving mistake, and he's he's pulling insurance from the vendor on the truck. He's getting Penske's insurance. So that's clean. What's not clean is do we care like, we're gonna have to replace things. And I'm just thinking through this. Like, I know this company is very weird about how much they love insurance. But other than the IT equipment and the repair equipment, like, I don't even think this stuff's worth insuring. Like, we would just buy new cabinets. We would just buy new generator. We would just buy new marketing items. Like 00:02:25 - [SCOTT_WARNER] Yeah. I'm not worried about insuring that stuff. Is there anything on the IT side that you think should be insured specifically? 00:02:35 - [SHAWN_REMICK] No. Like, we would just obviously, this wouldn't be ideal. But if it happened, it happened, and we would just be we would have lost the server that we would had a data loss. Right? And, ideally, we would get that those hard drives back and at least be able to certify the destruction of them. But the actual, like, oh, nothing that came over there didn't work. Like, I think we would move on with our lives. Is there recreating that, go ahead. 00:03:05 - [SCOTT_WARNER] Do they have backups? You said they do not. Right? 00:03:09 - [SHAWN_REMICK] Well, the the plan is once you tell them or whomever tells Philip, I wanna work with him and copy the data before it moves. And Ian and I have had, like, dotted line conversations about this. Mhmm. And we we just we talked through, like, every night at midnight to 4AM. You'll provide us, you know, 10, and you'll do that for ten days, and then we'll have all the data in a backup. So we we have 11 terabytes of data storage available. We are discussing Gage and I have discussed, like, okay. If we need more, here's what we would do. But what I really need for them to tell us is how much data we is irreplaceable and we need to make a copy of. 00:03:58 - [SCOTT_WARNER] Mhmm. Yeah. 00:04:00 - [SHAWN_REMICK] If this thing 00:04:00 - [SCOTT_WARNER] catches on fire, what's the game 00:04:03 - [SHAWN_REMICK] plan? The I so before the truck even leaves, the data will be any critical items should be backed up. But we can't have that conversation until they know that we're taking everything. 00:04:15 - [SCOTT_WARNER] K. Which 00:04:16 - [SHAWN_REMICK] that Anyway anyway 00:04:17 - [SCOTT_WARNER] today. So 00:04:18 - [SHAWN_REMICK] Oh, yeah. It's gonna be fun. Are you gonna do that in your outfit? 00:04:21 - [SCOTT_WARNER] Yeah. Pretty much. I mean, I have a choice. 00:04:24 - [SHAWN_REMICK] Maybe maybe he'll take pity on you. 00:04:26 - [SCOTT_WARNER] Yeah. Doubt it. 00:04:29 - [SHAWN_REMICK] I don't know. I've heard Philip's a good dude. I just haven't. He seems kinda He 00:04:35 - [SCOTT_WARNER] and I used to have great relationship, but, yeah, he got weird. So 00:04:39 - [SHAWN_REMICK] Yeah. It is what it is. So I guess I I don't have a concern on any of the IT stuff being insured. The only thing is this device. How do we do you need a, like, realistic replacement cost that we're gonna insure it against? Or or is it so much that no insurance company is gonna even give us a reasonable price, and we just need to 00:05:10 - [SCOTT_WARNER] put it like, I'm trying to decide. I mean, if it's like, the IT assets and stuff like that, I mean, I'm kinda with you is I mean, it's not like we're gonna use much of it. I mean, the server stuff, I'd like to keep, but it's not like we couldn't buy new ones if we didn't have to. As a matter of fact, we plan to buy new stuff over time. So the laptops or things like that that might come over, whatever, they were gonna be destroyed anyways or sold or whatever. 00:05:39 - [SHAWN_REMICK] It's just this calibration machine. 00:05:41 - [SCOTT_WARNER] That's the fear. Right? And, I mean, there is some value to it. Right? 00:05:48 - [SHAWN_REMICK] Well, I I everyone says that, but is that true? I don't think I've actually asked Greg. And maybe that's the takeaway. Maybe next week, you, me, and Greg need to hop on a call and ask the question, let's pretend for a minute that this thing there was a catastrophic whatever. There would be we would have to then replace people's shapers with new inventory, so there's a cost there. And we would have to figure out how to rebuild this thing, which I've seen it. I'm not disagreeing that it looks complicated, but it doesn't look unreplaceable. It's steel glass and 00:06:27 - [SCOTT_WARNER] But aren't there two of them? So at some point, someone made it three of them. 00:06:31 - [SHAWN_REMICK] There are three of them in the world. There is one in Tuscalipa or Wilhelm, one of the two. There is one in The UK at the repair facility, and then there is one in San Francisco. 00:06:43 - [SCOTT_WARNER] So they've made three. So I I guess I repeat and say you couldn't make a new one. Would it be complicated? For sure. But 00:06:49 - [SHAWN_REMICK] Yeah. I think we just need a a good faith estimate from him of what it would cost so we know and maybe he says I mean, maybe we'll laugh. Maybe he'll say a number that's so low, insurance doesn't even make sense. 00:07:02 - [SCOTT_WARNER] Yeah. Maybe it's 20 k, 00:07:04 - [SHAWN_REMICK] and we're like, okay. 00:07:06 - [SCOTT_WARNER] Because complicated and expensive aren't always the same thing. 00:07:11 - [SHAWN_REMICK] Yeah. I'll I'll look to schedule some time with Greg to have that conversation. I think that's the right thing to do. 00:07:17 - [SCOTT_WARNER] I I think so too, and he seems one of the most reasonable guys. So 00:07:23 - [SHAWN_REMICK] Yeah. Agreed. Okay. So I'll schedule that. I'll I'll get a first run on the trucking thing. I mean, I don't I don't think it's complicated. It doesn't need to be. 00:07:32 - [SCOTT_WARNER] We can always get insurance through our guy, you know, but I would need a number that we wanna insure against, and then we'd have to decide what kind of damage are we you know, truck fire or rollover or you know? Hold on. 00:07:46 - [SHAWN_REMICK] I think you just wanna say the material 00:07:49 - [SCOTT_WARNER] Sorry. Go ahead. 00:07:51 - [SHAWN_REMICK] If I I just think we wanna say the material didn't make it from point a to point b intact. Okay. Like, we are preventing against water damage by blanketing everything with. So I think we've got a lot of good stuff happening there. But and I think this is a such a far out potential. Like, even trucks to get a truck fire is is would be a bad situation. There's I have cut open the side of a truck and sprayed water inside them, and it that doesn't go well for anything. But beyond that, I don't I don't think there's a huge 00:08:25 - [SCOTT_WARNER] I mean, give me give me two seconds real quick. 00:08:27 - [SHAWN_REMICK] Mhmm. Yeah. Sorry. He has to go to 00:08:33 - [SCOTT_WARNER] the bathroom. 00:08:35 - [SHAWN_REMICK] No worries. Okay. So I think that gets me moving there. I just we're thirty days out, and I'd they wanna book tickets. Yeah. And our cost is gonna go up if their cost is gonna go up. So I'm just trying to prevent that. 00:08:49 - [SCOTT_WARNER] Okay. Yeah. Cool. If you you wanna take a first stab, just cover what you wanna cover, and then we can I mean, I I don't need anything complicated for this? I just wanna make sure if he drives off and never shows up their shit that we have some level of coverage. 00:09:02 - [SHAWN_REMICK] You know? Agreed. Agreed. I'll I'll probably just start with the the one that we used for a contractor and go from there. That was seems pretty robust, honestly. Okay. Cool. So that gets that. You're talking to Philip today, so we talked about that. Hey. I wanna talk Festool Academy real quick. K? I'm a be the guy to say it. If we're gonna switch HR systems, let's just move it over to that. Like, I don't think assuming its cost is reasonable, I think that's a good option. 00:09:35 - [SCOTT_WARNER] Okay. I have no preference. 00:09:37 - [SHAWN_REMICK] Wanna throw that out. There are two things right now. One, I'm gonna tell you, Garrett has absolutely zero chance of success in Festool Academy. I don't know if that's the goal here. It might be 00:09:55 - [SCOTT_WARNER] Hold on. Is it is that just not a skill set? Is that what you mean? Or 00:09:59 - [SHAWN_REMICK] Yeah. It's like I'm speaking a a foreign language to him. 00:10:03 - [SCOTT_WARNER] Got you. 00:10:03 - [SHAWN_REMICK] And so what I wanna ask you is, are we killing this thing as soon as whatever happens with or are we keeping this? Did did you get a read from Robert? 00:10:14 - [SCOTT_WARNER] No. I I don't have a feeling for that anymore because things have been so up and down as far as who's gonna lead marketing. So after my conversation with Amity, who I think was at Monday, and then I think I talked to you on Wednesday or whatever, you know, that that was kind of the most comprehensive plan I've heard in the last three months, and it was really kind of it's happening sometimes. You know? So Yeah. 00:10:45 - [SHAWN_REMICK] So there's no timeline to that, and there's no we don't know who Zach's gonna report to. 00:10:52 - [SCOTT_WARNER] Correct. My guess based on who Zach is now is that Matt will probably keep him 00:10:58 - [SHAWN_REMICK] to to I think that's a very wise move. 00:11:01 - [SCOTT_WARNER] Yeah. I think Robert and Zach would kill each other. 00:11:04 - [SHAWN_REMICK] I I think Robert's at the end of his Functional Yeah. I agree. Yeah. Yeah. It's getting pretty. 00:11:11 - [SCOTT_WARNER] Actually, interesting. So Amity is having significant concerns about his ability to function where he's at now, let alone more. So 00:11:18 - [SHAWN_REMICK] I have significant concerns about the last few weeks, but whatever. He's just like, the whole thing with Pascal like, I told Pascal, and Pascal's like, well, can you call the emergency line yesterday? And I was like, for IT. And I was like, no. They had clearly said that it's not gonna work till tomorrow. I'm not gonna call. And then today, Burns update was very clear that, oh, things are now back online. I just and then he's he's telling people to ask for chat GPT licenses constantly. And I he had told Jordan Hair to do that. And I said, Jordan, you need to go through the class, and you need to figure out if Copilot will work for you. We're not we're done with this. And Jordan was like, okay. 00:12:01 - [SCOTT_WARNER] That reminds me. Amity called and asked me for a favor, and she said, would I talk to you? Can we assign a copilot license to Lisa if she swears to God to take the next class? Sure. I I said But 00:12:16 - [SHAWN_REMICK] the executives are 00:12:17 - [SCOTT_WARNER] I said I actually don't know what the plan I said I 00:12:19 - [SHAWN_REMICK] You should tell her the executives are the problem here, though, and it's her program. So she should talk to her team. I can't get other than you, I can't get it at her. A single one of those executives cannot seem to take a class. It's infuriating at this point. 00:12:34 - [SCOTT_WARNER] Do you have a current staff, like, who have taken it list? Is it in that one spreadsheet? 00:12:39 - [SHAWN_REMICK] Same same spreadsheet. Yep. Updated it yesterday when we finished that class. And I just feel like it's 00:12:45 - [SCOTT_WARNER] the, absent of leadership. 00:12:48 - [SHAWN_REMICK] Oh, and I can't I can't get them to push their folks doing it. And I've got Robert doing whatever it is that Robert wants to do, which is tell people to go get a chat GPT license. It's just, frankly, it's not cohesive. And I kinda know that's how a lot of things here work. But 00:13:09 - [SCOTT_WARNER] Well, but now it's starting to like well, it's starting to piss me off. I think it's already had you pissed off for a bit. Not you know, pissed off is a weird word. You know what I mean? It's frustrating. Right? 00:13:18 - [SHAWN_REMICK] Yeah. It's just we've made so much of an effort, and we're putting KPIs to this, and we're talking like we wanna do it. But then no there's no action being carried with it, and it's disappointing is what it is. 00:13:32 - [SCOTT_WARNER] Well, and there's still so many misunderstandings about what a is gonna AI is gonna do for you. Like, Amity, when she called me the other day, she had lease it was Lisa's one on one, and they called me in on their one on one. And they wanted Lisa to be able to record meetings. And and she said, I talked to Gage, and Gage said, we can't do that. And I said, well I said, Sean's working on it. I said, Sean's working on it, but not everybody can do it. You know, so it just kinda you know, it's something that's on our list. And then she's like, well, can Copilot do it? And I said, can Copilot do what? She goes, record meetings. And I said, well, like, Copilot's involved in the meeting recording process, but, oh, Copilot can't do that. And she goes, well, can we get Copilot access? And I was like, yeah. You attend the class. And she goes, well, Lisa hasn't had time to go to class, and she really needs it. So can we get it if she swears to go to next class? And I was like, well, like, will she really go to and I said, Lisa, I'm not poking shade at you. I'm just asking. Will you really go to the class? Because, you know, if you're just gonna use it as an Google, that's not what it's for. You know? It's it's I don't know. It's a lack of understanding. And Amity did go to class finally, didn't she? Did she told me she was 00:14:40 - [SHAWN_REMICK] She did. She did. She did. She cut out a little early, but she did come. I I and I did appreciate that. But it's just to the point of, like, dude, Pascal hasn't gone. Vera hasn't gone. Like, all these people who they're just so busy. They don't have time. But at the end of the day, like, I personally feel like and I I realize Vera reports to you ish. But, like, these folks want this stuff to save time, but then they don't wanna take time out of their busy schedule to come do the stuff that's gonna save the time. It's literally like the craziest thing I've ever heard. 00:15:15 - [SCOTT_WARNER] And Yeah. 00:15:16 - [SHAWN_REMICK] It's like a vortex of 00:15:18 - [SCOTT_WARNER] It's a tail wagging the dog kind of situation. Right? I mean, it's well, I need this so I can be better at my job so I'll have time to go to that to learn how to be better at my job. I'm that's like, circular reasoning, kids. 00:15:29 - [SHAWN_REMICK] Yeah. I feel like that's where we're at right now. And 00:15:34 - [SCOTT_WARNER] yeah. I think that's a great point. I mean, I wanna bring it up because Amity is asking me all the time where we're at with things, and I told her. I said, we can't get people to sign up for the course. So I think that's what finally guilted her into signing up. But yeah. It's kinda this whole it's either a priority. It's not you can't say it is and then not treat it like one. That's not fair to anybody. 00:15:54 - [SHAWN_REMICK] Yeah. Well, we the last class is the nineteenth, and then we have to recommit, which I'll put another one on or two for Festool, but then we're gonna refocus to SawStop. And they are super excited about the whole thing. Like, dude, if you saw some of the stuff they got going on over there, they're knocking it out of the freaking park. 00:16:15 - [SCOTT_WARNER] Is it people who have been trained already, or is it people who 00:16:17 - [SHAWN_REMICK] just have their aptitude? Aptitude and interest and vision. Brian Weiss or Weiss, I think, is his name. Dude, he has an agent, like, fine tuned for technical support issues. Like, he's in there doing triggers and mappings, and he's got this whole he's gone further than I have in Copilot, and it is just refreshing to see. Even Ryan up was on the call because I'm just kinda introducing him to things, and he was like, holy crap. This guy's got a grasp on what's up. And I was like, dude, he's got better grasp than I do on Copilot in terms of custom agent work. 00:16:54 - [SCOTT_WARNER] Yeah. 00:16:55 - [SHAWN_REMICK] So, like That's awesome. There there are folks running with it over there, and we're talking about putting NetSuite into Copilot for them so that they I mean, you were on that call. But, like, I just think they're running with it, and I think we're I think some of this goes back to the I'm gonna say it, and then I'll leave it alone. But some of this is just going back to the dysfunction that we're in right now. Well, I 00:17:18 - [SCOTT_WARNER] I I think this shows, like, technical aptitude is something that's hard to train. Right? So SawStop has engineers, software developers, things like that, people who have a national a natural aptitude. We have Great. Sales and finance and marketing. And and not that those people can't do these things, but you have to attend the trainings to get a grasp of it, and you have to step through it. Great. You can't start at agent building. Right? So 00:17:41 - [SHAWN_REMICK] Yeah. Yep. I I agree. I agree. I 00:17:45 - [SCOTT_WARNER] Question for you. Does Copilot have a terminal tool like Codex or Copilot? Or I'm sorry. Or, god, claw 00:17:58 - [SHAWN_REMICK] I don't know. I'll have to look. Whatever the cloud one 00:18:00 - [SCOTT_WARNER] is. Cloud code or 00:18:02 - [SHAWN_REMICK] sure. I've never tried that. 00:18:05 - [SCOTT_WARNER] Because I was thinking of that one dude out no. I forget his name, but I wondered if that's the kind of stuff he's looking for because we could hook him up with it. But I I I Googled it and didn't come up with much, but that doesn't mean anything because business deals are think I 00:18:21 - [SHAWN_REMICK] they do, but it could be buried in some other 00:18:25 - [SCOTT_WARNER] Yeah. Called something different. 00:18:26 - [SHAWN_REMICK] I don't to be care to be honest with you, I don't think what he is wanting to do needs the level that he's using, and I think he's going to hit a roadblock. 00:18:38 - [SCOTT_WARNER] Yeah. I yeah. He's the I'm willing to tools. Him 00:18:42 - [SHAWN_REMICK] Yeah. I'm willing to let him hit a roadblock. Yeah. Because I just don't I don't know that I see ginormous amounts of value there. Yeah. He's But where I where I do see is watching what, like, watching what the other guy is doing is it is creepily. Here, I'll show you really quick if you got two seconds. Okay? Just for fun. No. I spelled studio wrong. Copilot studio. 00:19:29 - [SCOTT_WARNER] I actually haven't played with studio at all. Does it require a different license, or is it part of it? 00:19:34 - [SHAWN_REMICK] That's complicated. It requires a different environment for us to build you, which is what you're gonna see me switch to. If you wanna do any you could log into it right now and do some basic stuff, but then you're gonna get data blocked a bunch. And so we have an environment built where it's not data blocked currently, and that's where SawStop's doing their TS testing. 00:19:56 - [SCOTT_WARNER] Gotcha. 00:19:59 - [SHAWN_REMICK] So he has built this. Well, I built the framework, and then he but, dude, he we have a break reading assistant he's toying around with Mhmm. Which is much easier than the machine learning path we were gonna do. But then he has built this is his priority handling that he's built. Like, he's telling it if it's a this problem, do that problem. So if there's a part issue, use the website and find the part. But if it's a general frequently asked question, go down this path. And he wants to tie it into Teams so that it can prompt the engineers when it gets stuck. Like, he's he's going with it pretty pretty aggressively, and I can appreciate, like yeah. It was nice to see, man. I What what's his role again? Think he's kinda over technical troubleshooting or technical support is what they call it. 00:21:01 - [SCOTT_WARNER] I just wanna figure out where you got the aptitude from because this is yeah. That's pretty impressive to see someone digging in. He's 00:21:07 - [SHAWN_REMICK] he's doing it. So I was like, this is what we wanted, and he joined the last training. As a matter of fact, the last training was more SawStop than it was Festool. Because I've been trying to fill up the classes. We're gonna do it. We might as well invite some test users. So, yeah, it is what it is. But that's yeah. We can we can make that happen. That's fine. 00:21:30 - [SCOTT_WARNER] I'll just make sure she gets in there because Lisa, I like her, but she's not tech savvy Who? Necessarily. Lisa. She's not tech savvy, so giving her copilot is I don't mind it because I don't think it's destructive, but I don't think it it's not like, Amity has this idea that if we give anyone copilot, they turn into 2.5 times the person they were, and that's not how it works. 00:21:53 - [SHAWN_REMICK] We're not gonna change Amity's perspective. I've come to that conclusion. But she has it. Is she even using it? Like I don't know. So on my on on my call with Christophe on Tuesday, one of my topics that I I didn't put on the agenda is to ask him if we're getting anywhere with the Copilot dashboarding because I I really would like to see who's using this. And then I we Patty has given up her she asked to give up her GPG license. I've seen some people start kinda maybe giving it up. I really wanna start figuring out how to identify people that probably could have switched to Copilot to start with and redirect. I think some people are just using it for fun. 00:22:38 - [SCOTT_WARNER] I I guess I'd be curious what use cases do we think are realistic for someone to justify the need. I think I could justify it and if I showed you kinda how my workflow works. But I do I would be shocked if almost anybody else could other than Yeah. I agree. Better. 00:22:55 - [SHAWN_REMICK] I agree. And I I think if they learned how to just use five two in Copilot, they'd be fine too. Yeah. I don't know. That's a I think if you are a full time coder, I think there's use case. I think if you're gonna leverage the back end, there's a use case. I think if you're marketing or maybe even some sales folks that need more creative approaches, I kinda get it. But I I'd like to see what the login rate I I to be really honest with you, it pisses me off that they won't let us have data about the user. I don't think that's I think they're doing that because they're they don't want us to trim licensing. 00:23:40 - [SCOTT_WARNER] Yeah. I agree. 00:23:42 - [SHAWN_REMICK] And so we're becoming a 00:23:45 - [SCOTT_WARNER] Let me ask this. Could you you so you mean from GPT. Right? Yeah. Could we pull the firewall log and just see who how many times people access it or something, or do you think that's not a good show? Okay. 00:23:57 - [SHAWN_REMICK] That's not a good show because it only would be when you're at work. 00:24:00 - [SCOTT_WARNER] That's true. 00:24:01 - [SHAWN_REMICK] We split tunnel. I don't know. It's on my to do list. It's not the on my to do list. It's pretty low. 00:24:08 - [SCOTT_WARNER] Right. 00:24:09 - [SHAWN_REMICK] But oh, yeah. And we talked about that. We talked about that. Festool Academy is where we were headed. So do you really think that that he cares? Like I guess my question is, do you want us to help make that successful or not? And here's why I'm asking. Mhmm. Garrett's branching off with Garrett. The gentleman, Tanner, reached out that he wants to do some stuff. I'm gonna be honest with you. I don't mean this like it's gonna come out of my mouth, but I feel like someone needs to tell Tanner and Vera that, like, there's a dumpster fire going on in the company right now. 00:24:45 - [SCOTT_WARNER] Do you know what kind of stuff he was asking for just because I've not 00:24:48 - [SHAWN_REMICK] Well, he wants a training class, but, like, she was scheduling time. It's I feel very like, we're disconnected on the dumpster fire that is going on right now, and I don't from a priorities perspective, like, she wanted Jira set up for the facilities thing, which turns out is her OKR, which just you and I talking. That's cool. But now her OKR is my project. 00:25:16 - [SCOTT_WARNER] Well, so Jira, not necessarily. It was a tracking mechanism. I told him I didn't care if it was a spreadsheet or whatever. But 00:25:24 - [SHAWN_REMICK] I'm fine with that. I'm I'm gonna 00:25:25 - [SCOTT_WARNER] reach Microsoft form could solve this problem too easily. 00:25:29 - [SHAWN_REMICK] Dude, they're the and that's their eyes are bigger than their mouth, I think, is the term, or your eyes are bigger than your stomach. 00:25:38 - [SCOTT_WARNER] Yeah. 00:25:38 - [SHAWN_REMICK] Like, they they want asset tracking. I suggest I we don't have time for this. I just don't. I will get you Jira so you can track tickets. And then in a month after that, maybe we can go down the asset road, and then we can go down asset reminders. Like, I'm not opposed, but there's just physically not any time anymore to accomplish what you want. And they seem to open to that honesty. But Mhmm. I just want you to know, like, dude, there's there's very limited bandwidth at the moment. And so I'm moving Ryan over to work on this Jira project a little bit, which, to be fair, he's looking for more work anyway. So I don't think it's a bad fit. 00:26:21 - [SCOTT_WARNER] Doesn't HQ's facilities team used here as well? That's that's where that came from. Oh, okay. We were told that. 00:26:26 - [SHAWN_REMICK] But But we don't wanna buy another solution. So what this is not a huge deal. I'm just giving you some background. 00:26:34 - [SCOTT_WARNER] Sure. 00:26:35 - [SHAWN_REMICK] I'm gonna move Ryan over to do that. The second question is on, Tanner's request for I thought my screen was still sharing. Here. On Tanner's request for this, do you So all the to then today, I've been having issues with getting the site to populate. Well, I I know it doesn't work, but now he wants to hold on one second. 00:27:20 - [SCOTT_WARNER] I had to zoom in a bit. Okay. Getting the site to populate is something that may still be available moving forward. 00:27:26 - [SHAWN_REMICK] Majority of the work that are even completed on the training. Oh, is 00:27:30 - [SCOTT_WARNER] this for, this is 00:27:31 - [SHAWN_REMICK] for Festool Academy. Gotcha. Okay. I think he's wanting to work on this annual training thing again, which I I am fine if that is the desire. Less than thirty days ago, we were hitting pause on this project. And so this is where I'm just trying to get some feedback on what your thought is. I'm because of the Garrett thing, I'm thinking about having Ryan help Garrett create a couple trainings. 00:28:08 - [SCOTT_WARNER] K. 00:28:09 - [SHAWN_REMICK] Perspective. I'm happy to let him do Tanner to do this, but, like, at this point, the Cypher learning model is so complicated that I don't feel like from an internal perspective, I think this should just move to the HMI or whatever we're calling that, and we quit fighting about this whole like, it just seems like that would be easier in my personal opinion. 00:28:41 - [SCOTT_WARNER] With so where what is the status? Last I remember is you were splitting off Festool with TTS. 00:28:47 - [SHAWN_REMICK] It is split off. I probably need to send a company wide email out saying, hey. The new login is x, y, or z. Michael Pfeifer's done. I'm done. Everything's functional now. 00:29:00 - [SCOTT_WARNER] Okay. 00:29:00 - [SHAWN_REMICK] We're done. But, obviously, I probably ought to put a let me make a note to do this. I need to put a DNS forward in. That's why he's having a problem. 00:29:08 - [SCOTT_WARNER] Because I tried to go to it the other day to look at something barb sent me, and I couldn't figure out how get into it. 00:29:13 - [SHAWN_REMICK] Yeah. You put it you typed in employees. I need to put a DNS forward in that. I'll do that here in a minute. But do you wanna start I guess my question is, do you support us starting to roll out training in this, or do you wanna wait? 00:29:33 - [SCOTT_WARNER] Well, I don't know that I wanna roll out new training. But if there's existing training that needs to be run for compliance reasons, like, I'd have to see. I don't even know what training they all have in there. Is it stuff that we 00:29:45 - [SHAWN_REMICK] I've disabled every 00:29:45 - [SCOTT_WARNER] wanted to? Or 00:29:47 - [SHAWN_REMICK] I've disabled everything at Vera's request 00:29:50 - [SCOTT_WARNER] Okay. 00:29:52 - [SHAWN_REMICK] Except for your two, which was, like, compliance and something else. 00:29:59 - [SCOTT_WARNER] Delegation of signature authority probably or I don't know. 00:30:02 - [SHAWN_REMICK] Yep. Are we waiting till October? Is that the prevailing wind? 00:30:06 - [SCOTT_WARNER] Well, that's the question that came up recently is we have to do it before the audit. We don't know when the audit is, or I don't know when the internal audit is. We may not even get one. 00:30:15 - [SHAWN_REMICK] Why do we have to do it before the audit? 00:30:18 - [SCOTT_WARNER] To make sure that we have our because I didn't do it last October for everybody. 00:30:22 - [SHAWN_REMICK] You mean the compliance training? Yeah. I thought you meant the, dude, I I think we are just do you have a PowerPoint of the compliance training you can update? 00:30:36 - [SCOTT_WARNER] I don't know. I was gonna look at that and just because that's how I did it the one year. It was way easier. 00:30:40 - [SHAWN_REMICK] We are are making training way too complicated here. 00:30:45 - [SCOTT_WARNER] Yeah. 00:30:46 - [SHAWN_REMICK] All you need is a PowerPoint. Put it on there. People watch it. You hit yes, and we're done. 00:30:53 - [SCOTT_WARNER] Like, I don't I think Brent over complicated the idea of doing this. Yes, nos, and adding tests. And don't get me wrong. I get it. It was his job, but we don't need that anymore. So 00:31:04 - [SHAWN_REMICK] Well, but his job also needed to be what makes users have a okay. So I think you've answered my question. I'm gonna use Ryan to get both Garrett and, I guess, Tanner spun up. Do you want Tanner to be the owner of that for the employee side? 00:31:24 - [SCOTT_WARNER] Yeah. Because, I mean Okay. If Vera is pushing him to do it, which I guess I need to align with her. I've never really asked what she's doing with Tanner. I wanna make sure the focus is in the right places. So I need to talk to her about that, because I don't know that pushing new training is priority number one in my opinion. But 00:31:42 - [SHAWN_REMICK] I would agree, and I and I'm not worried about us supporting getting it done as much as I am. Like, if you're gonna set a date of, like, May, no one's gonna be compliant. I mean, I think people are so heads down right now on so many things that I just wanna make sure that they understand. 00:32:03 - [SCOTT_WARNER] It's not even on my radar, honestly. I mean, I I just have to be honest. It's, like, not even something that I have time to update my shit, let alone ask people to take it. You know what I mean? 00:32:12 - [SHAWN_REMICK] Yeah. I'm just saying I I feel like there's a disconnect on the tempo of the organization when it comes to and this might be a good time to build if Tanner's got the retime, but maybe not a good time to start deploying a bunch of things. 00:32:27 - [SCOTT_WARNER] Yeah. I that's what I don't know is if she was, like, asking him just to start putting things together and update or Okay. So but I can find 00:32:36 - [SHAWN_REMICK] that out too. That's fine. I'm gonna get up set up to get these two going and get this component finished. We'll get an email out of how people can log in. I'll do a redirect. K. That help that helps me get that problem unjammed. 00:32:51 - [SCOTT_WARNER] Okay. 00:32:53 - [SHAWN_REMICK] I think that's what big item do you have big items that you wanna get updates on or figure out? Or 00:32:59 - [SCOTT_WARNER] Not really. I'm gonna send you this Adaptecs list that I it's got everything on it just because I think I I don't sometimes I don't know who needs to know what, so I'm just gonna send it all of it to you. And now I want you to read through it and tell me if you see something different or if I put critical high, you know, yellow, red, green. So just kinda take a peek at it when you get a chance and tell me what you think about But I haven't finished it yet, so 00:33:24 - [SHAWN_REMICK] Oh, like a status report type thing? 00:33:27 - [SCOTT_WARNER] Yeah. Because I'm getting a little frustrated about having nine meetings about Adaptex in a day and still not having resolutions to things. So 00:33:36 - [SHAWN_REMICK] Yeah. I don't have you figured out where the holdup is? 00:33:41 - [SCOTT_WARNER] It sounds like it's somewhere between HQ and the status or the steering committee is is messed up. We asked about the go to market strategy, the the commercial, like, sales, marketing, and all that. And we got a dumpster fire of people sitting around going, yeah, we have no idea. And and I nicely said, this was on my critical items to solve that day three weeks ago. It's like the idea that we still don't have a clue on this is absolutely dumbfounding to me. Will not have a America? Yeah. Because I HQ's kinda driving their own thing. 00:34:25 - [SHAWN_REMICK] I will tell you this, and I don't know that you please don't say Shawn said. Mhmm. But there is no way I think we are approaching a point where I don't see us getting ecommerce working. I think that is getting narrower and narrower by 00:34:50 - [SCOTT_WARNER] the day. 100? 00:34:53 - [SHAWN_REMICK] We are six months to November, seven months to November. Man, it just doesn't feel like this is a good place to be in right now. And I equally as bad, though, is the and that's what John brought this up. He's like, I don't know why we don't just stay with Buck. I don't know why we don't just stay with the current system. Dude, because the current system is built into a system we can't pick, pack, and order. 00:35:19 - [SCOTT_WARNER] Yeah. 00:35:21 - [SHAWN_REMICK] It's something's gotta change monumentally. Or what I think would be personally smarter is I don't understand why we are not if this were I'm king for a day, why if through 2027, wouldn't we continue to run Shaper as a separate company? But under The US or however you wanna do it, ship the new Shaper, call it the Festool Shaper, change the branding, but still use NetSuite, still do all the book of business the same way. I sell it from Shaper to you know, for the make the NetSuite and the company and all of their assets, like, one company, and let Festool sell to Festool USA sell to dealers, and let Shaper, whatever we're gonna call that LLC, sell to end users. 00:36:20 - [SCOTT_WARNER] Well, the problem is is it would violate brand equity at that point because if it's a Festool product, it can't go direct. 00:36:28 - [SHAWN_REMICK] It's gonna have to go direct. You're really gonna take the the is that the working theory? That's ignorant. I agree with you. And they're we're working on that. 00:36:36 - [SCOTT_WARNER] I told I told Robert he has to solve this problem, but I haven't heard what they're working on. 00:36:40 - [SHAWN_REMICK] So Robert doesn't wanna solve the problem. 00:36:43 - [SCOTT_WARNER] Robert doesn't never mind. Sorry. Yeah. I know. 00:36:48 - [SHAWN_REMICK] He wants to sell this through dealers. That's his model. He he was very clear on that the day that it came up. 00:36:55 - [SCOTT_WARNER] Well Yeah. Yeah. Okay. I guess 00:36:58 - [SHAWN_REMICK] Like, did you not where that's coming from? Did you not see his face that day? Mmmm. He he did not know that it was gonna be sold to consumers, and he immediately was defensive about it the day with Robert or with Matt in the room. He does not want to sell to consumers. That is the goal. He wants to sell just like we sell everything else, and that's not going to work. And we're going to lose a ton of money. 00:37:24 - [SCOTT_WARNER] Because they sell all like, most of their shit online. Right? 00:37:29 - [SHAWN_REMICK] They do. They're 50 more the little more than 50 direct to consumer. But here's the gotcha. The people who do host it, the only reason they host it in their store is because it's cosigned. 00:37:40 - [SCOTT_WARNER] Yeah. 00:37:41 - [SHAWN_REMICK] It's on consignment. 00:37:42 - [SCOTT_WARNER] So they don't have to there's no money outlay. 00:37:45 - [SHAWN_REMICK] Yeah. Dude, we have we have guys going bankrupt right now with Festool in their billing. Can you imagine you're going bankrupt with five shapers on the shelf? 00:37:57 - [SCOTT_WARNER] Unbelievable. Yeah. Yeah. It's wild. Worried about yeah. The commercial viability of the plan is just wild. Yeah. But 00:38:06 - [SHAWN_REMICK] Yeah. It just feels like maybe we shouldn't have made them a Festool right away. 00:38:11 - [SCOTT_WARNER] Well That's a Yeah. The decision came from Germany without our input. So I this is the problem is we have people Yeah. Thousands of mile ways designing something that doesn't make any sense. So 00:38:23 - [SHAWN_REMICK] Yep. All good, man. So are you gonna email Christian Barter? I know you wanna add more people. I just wanna make sure that'll done. Like, you have that list, you know? 00:38:35 - [SCOTT_WARNER] Yeah. Yeah. I do. 00:38:37 - [SHAWN_REMICK] It is a it is a shit it's It's a a shit. Right? 00:38:40 - [SCOTT_WARNER] Team. Yeah. Team. 00:38:42 - [SHAWN_REMICK] Okay. Because I just really need to look through that list. If I if the answer is it's gonna take a bit, was gonna just say download it and send it to me if you want. 00:38:50 - [SCOTT_WARNER] Can do that anyway. But the interesting piece was I didn't have access to it, and the legal team said you're on the list. And I said, what list? So then they added me, and I had to click that. You know how you click request access? So I requested access, and they gave it to me. But I opened it, and I'm like, holy shit. There's North American names all over this thing, and no 00:39:08 - [SHAWN_REMICK] none of 00:39:09 - [SCOTT_WARNER] us are using it. So 00:39:11 - [SHAWN_REMICK] Yeah. That's pretty wild. So you're gonna get that, and then you're gonna are you open to forwarding the meeting about the Yeah. Next Monday one? 00:39:23 - [SCOTT_WARNER] Yeah. Oh, look in look in our team real quick, the one you put together. Well, I'm going 00:39:28 - [SHAWN_REMICK] there real quick. Hold on. 00:39:30 - [SCOTT_WARNER] North America. I gotta find it. Technology, Adaptex. Shared. So if you go into the work plans, I did copy the HQ work plan export as of yes and I put the date on it. So it there is a copy in there if you wanna see it for now. 00:39:50 - [SHAWN_REMICK] That'd be awesome. Yeah. Cool. It's cool. 00:39:52 - [SCOTT_WARNER] I put it there yesterday, so just take a peek and let me know. Yeah. But I'll get you access no matter what. So 00:39:57 - [SHAWN_REMICK] That helps. The teams export, is that the one? 00:40:01 - [SCOTT_WARNER] Yeah. I combined all the work streams into one sheet and just put the topic on the left. So instead of having all the tabs. But 00:40:09 - [SHAWN_REMICK] Yeah. I've never worked on a project that has so many teams channels. Crazy. I'm bored. Cool. Alright. I think I'm good unless you have other stuff you need. 00:40:17 - [SCOTT_WARNER] Nope. Holler if you need me. I'll be around. 00:40:19 - [SHAWN_REMICK] Yep. Take care, man. 00:40:20 - [SCOTT_WARNER] See you.
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